This job description is a summary of typical functions of this position, and is not intended toīe an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Ensure compliance with all state regulations, safety protocols, and company policies.Support budtenders in maintaining steady and fast paced line management.Cleanliness of the Reception Office and Lobby area.Help resolve customer inquiries and address their concerns, offering the knowledge and expertise they seek to meet their needs effectively.Ensure that regulatory logs are completed on a regular basis.○ Support other staff members as needed with clerical and administrativeĪssist with opening and closing procedures, inventory management, and ○ Assist with administrative tasks such as filing, scanning, and organizing ○ Handle customer inquiries and concerns with professionalism and empathy. ○ Smile and engage with customers and patients to create a welcoming ○ Display a positive and upbeat personality at all times. Upbeat Personality and Exceptional Customer Service: ○ Perform other data entry tasks as assigned. ○ Update and maintain customer records and databases as needed. We provide safe access to a huge selection of science backed, high quality. ○ Accurately enter customer and patient information into the system. Bloom Medicinals is your premier cannabis dispensary located in Germantown, MD. ○ Verify customer identification and registration as required. ○ Process transactions accurately and efficiently using the Dutchie POS system. ○ Use the METRC State Tracking System to check in customers and patients,Įnsuring compliance with state regulations. ○ Take messages accurately and ensure timely delivery. ○ Direct calls to the appropriate department or individual. ○ Answer incoming phone calls promptly and courteously. ○ Maintain a friendly and inviting atmosphere in the reception area. Follow us on Instagram and like us on Facebook for updates and product announcements. We look forward to providing patients in New York and surrounding areas with the most compassionate care in a safe, clean and relaxing environment. ○ Provide information about products, services, and promotions with a Specialties: Our Curaleaf Dispensary is now open to patients. ○ Greet and assist customers and patients with enthusiasm and A positive attitude, strong communication skills, and a passion for delivering outstanding customer service are essential for success in this role. Your duties will include answering phone calls, checking in customers and patients using the METRC State Tracking System and Dutchie POS system, and ensuring accurate data entry. You will be the first point of contact for customers and patients, responsible for welcoming them with a warm and friendly demeanor. As a Receptionist at our cannabis dispensary, you play a pivotal role in providingĮxceptional customer service and maintaining efficient operations.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |